Downright Merch Promo Code April 2024 | 40% Off

Downrightmerch.com requires customers to initiate a return through their Return Center. However, a $3 restocking fee will be applied to all returns. Before sending the order back, customers must contact [email protected] for returns or exchanges. Certain items, such as perishable goods, custom products, and personal care/intimate goods, are not eligible for returns. If an item is returned to Down Right Merchandise as a return to sender, it will be automatically refunded and restocked. Similarly, authenticbandmerch.com also requires customers to contact their customer service team at [email protected] for assistance. If the return is accepted, customers will receive instructions on how and where to send the package. To qualify for an exchange or refund, clothing items must be in their original unworn and unwashed condition with all tags attached. Refunds are processed within 7 to 14 business days and issued to the original form of payment.

Down Right Merch ships orders within 3-7 business days, excluding weekends and holidays. Please note that this timeframe may vary and is subject to change. Shipping costs are determined by the postal courier and are based on your location and the items you order. Down Right Merch uses the United States Postal Service's Priority Mail for shipping. For U.S. orders totaling $100 or more, shipping is free. However, please be aware that Down Right Merch cannot refund the original shipping costs unless the item is being returned due to a production defect. Additionally, customers are responsible for any exchange or return shipping costs incurred. All returns will be subject to a $3 restocking fee. If you need to make an exchange or return, please ship the item to Down Right Merchandise ATTN: Returns / Exchanges 55 Chase St. Floor 3 Methuen, MA 01844. If your shipment is returned to Down Right Merchandise as a return to sender, it will be automatically refunded and processed back into stock. If you wish to have the item reshipped, please contact their team at [email protected] for assistance. A new invoice for shipping costs will be sent, and once paid, your product will be reshipped. Please ensure that any discount codes are applied correctly at the time of purchase, as Down Right Merch does not offer refunds for codes that were not applied correctly.