Kango Express Promo Code March 2023 | 25% Off

Kango Express FAQs

• Does Kango Express offer an app?

  Of course. Kango Express believes that customers can enjoy account management by accessing shipments as well as account settings and shipping invoices from their mobile devices. Customers create alerts and receive parcel alert push notifications with one click and pay invoices on the go! The privacy practices of the application may include the processing of data as described by the company.

• What does overpacking for Kango Express mean?

  An overpacked status of Kango Express means that your parcel has completed the final steps of shipment. Once the shipment has been completed (depending on the warehouse time), you will receive a shipment notification as well as a shipment invoice. The company offers its customers a free resizing service to try to reduce the size of the parcel and thus the overall shipping costs.

• What is Kango Express's adjustment service?

  Kango Express may transfer your items to a smaller box if the company has a smaller box available. If your items are in a bag, it is sometimes possible to fold the bag or eliminate the air pocket to reduce the overall size. Please remember that not all packages can be resized or will be significantly reduced in size.

• Will Kango Express allow me to inspect the package?

  Of course. Please note that the company will process the parcel based on the actual contents and not the packing list. It means that the item is not included in the parcel and it is your responsibility to contact the merchant to resolve it if there is nothing in the parcel data. Kango Express cannot take any action against over-packed parcels. Overpacking means that your parcel has completed the final steps of shipment.

About Kango Express