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What will people receive if they sign up in Igloo?
If you don't anticipate missing the 10% welcome savings, registering for the online store is the best choice. If you register right away using your email address, you will have the opportunity to obtain something you cannot obtain elsewhere at Igloo.
Does Igloo provide warranty?
Igloo guarantees that its products won't have any problems with the materials or the way they were made under normal use and service for the time periods listed in the table below, starting from the date of the original purchase. If the product proves to be defective under this warranty, Igloo shall repair the product free of charge or provide you with a replacement product and the warranty is valid to the original retail purchaser and is not transferable.
What is the refund policy at Igloo?
After receiving your package, your refund/credit will be processed within 7-10 business days at Igloo. If there are refunds due, credits will be issued with the original payment method and they cannot be charged to a different credit or debit card. This credit limit might not show up until the next time your credit card is billed every month. After the transaction is done, you will get an email at the address you put on your order. Please note that your banking institution may require additional time to process and post this transaction to your account after receiving their information.
What is "ice retention" and how does Igloo measure it?
Ice retention is the "cooling level" of the product, measured in days it can retain ice from Igloo. This was tested under controlled laboratory conditions by filling a cooler with a fixed amount of ice, covering it, and placing it in a 90-degree Fahrenheit oven to simulate a warm outdoor environment. The cooler's ice retention level is the number of days it takes for the ice to warm up to 39 degrees and start melting.