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Does Southwest provide gift cards?
Southwest's gift certificates can be easily printed and given to loved ones and friends, and they are great gifts that enable lucky recipients to choose their own gifts. Its gift certificate is the perfect gift for everyone and you can choose the values from $50, $100, $150 and $200.
What is the baggage policy of Southwest?
Each passenger is entitled to 1 piece of checked luggage at Southwest for free. Bags should be stored in the overhead compartment and your small personal items should be stored under the seat. If it is within the weight limit, it will count towards your free checked baggage. At the airport, use their self-tag kiosk (if available) or a friendly Southwest Airlines agent to check your bags.
What is the refund policy at Southwest?
Credit Cards: Refunds will be processed to the same account from Southwest within seven business days of the date they are requested. Cash: Refunds will be issued by check no later than 20 business days from the date of the domestic travel request. When international flights are in local currency, please see the International Travel page for refund policy information. Any taxes/fees not paid for using points can be refunded as payment methods or as flight credits for future flights.
Are pets allowed at Southwest?
They allow one pet cage at Southwest per ticketing customer. Each pet cage can only contain up to two small cats or dogs of the same species. Six pet cages are usually allowed per flight, but sometimes they allow more (or less) six carriers. Pets will be accepted on a first-come, first-served basis until the capacity limit is reached.